1. Order Form

Customer

[CUSTOMER NAME]

[CUSTOMER ADDRESS]

Service description

[DESCRIBE OR REFER TO THE ATTACHED DESCRIPTION OR WEB PAGE PERFORMANCE OBLIGATIONS AS WELL AS DEPENDENCIES AND COOPERATION OBLIGATIONS AS PRECISELY AS POSSIBLE. WITH REFERENCE TO URL: THE SERVICE DEFINITION ACCORDING TO THE RESPECTIVE CURRENT DESCRIPTION ON WWW.VSHN.COM/XYZ APPLIES. CHANGES TO THE SERVICE DEFINITION WHICH SIGNIFICANTLY AFFECT THE CUSTOMER REQUIRE THE PRIOR CONSENT OF THE CUSTOMER.]

Price

[REFERENCE TO OFFER (SO) OR ATTACHED PRICE LIST OR WEBSITE]

Start of service

[TBD, DEFAULT "ASAP"]

Duration

[TBD, DEFAULT "12 MONTHS"]

SLA

x SLA Standard: included
x SLA Professional: CHF [SLA PRO PRICE]
x SLA Premium: CHF [SLA PREMIUM PRICE]

Further provisions

[TBD]

This order is subject to the provisions of the Framework Agreement between the Customer and VSHN AG.

1.1. SLA

1.3. Data Processing Agreement